Restaurant Cashier

Closing on: Jun 11, 2024

The Restaurant Cashier is responsible for processing customer transactions, managing cash registers,
and providing excellent customer service.

Competencies

  • Minimum 2 years experience in related field.
  • Diploma in accounting, business administration or any related field..
  • Good analytical and organizational skills.
  • Excellent interpersonal and communication skills.
  • Competent level of English spoken and written
  • Strong numerical skills and attention to detail.
  • Familiarity with POS systems and basic computer skills.

General Duties and Responsibilities.

  • Efficiently and accurately handle all customer transactions, including cash, credit card, and
    debit card payments.
  • Listen carefully to customer orders to ensure all details are correct.
  • Repeat the order back to the customer to confirm accuracy before entering it into the POS
    system.
  • Maintain an up-to-date understanding of the menu
  • Double-check each takeaway order against the receipt to ensure all items are included. Pay
    special attention to any special instructions or modifications.
  • Regularly monitor the cash drawer throughout the shift to ensure the float is maintained at
    the required level.
  • Greet each customer with a friendly and welcoming attitude as soon as they enter the
    restaurant or approach the counter.
  • Listen actively to customers’ needs and preferences to provide personalized service.
  • Handle any customer complaints or issues calmly and professionally. Aim to resolve
    problems quickly to ensure customer satisfaction.
  • Speak clearly and confidently in English to ensure customers understand the menu options,
    prices, and any special promotions.
  • While proficiency in English is essential, knowledge of additional languages can be a plus,
    enabling better service to a diverse customer base.
  • Maintain a friendly and approachable appearance at all times. A genuine smile helps create
    a welcoming atmosphere and can positively impact the customer’s dining experience.
  • Work in close cooperation with all other team members to ensure a smooth operation.

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